Cancellation and rescheduling are accepted up to 24 hours before scheduled appointments. All appointment cancellation must be made & confirmed via telephone. Appointment cancellations through text or email are not accepted.
If cancellations or rescheduling are made within 24 hours, the initial deposit becomes non-refundable.
Deposit
A $10/$20 deposit is required to secure your booking. Please note the deposit is not refundable if you do not show up for an appointment or cancel/reschedule within 24 hours. An appointment is only confirmed once the deposit has been paid – until the deposit is received, we reserve the right to give the requested slot to someone else.
Late arrivals
While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
Deposit will not be refundable even if the appointment is canceled due to late arrival.
Guests arriving 10 minutes late may be asked to reschedule, as accommodating late clients may inconvenience next appointments.
While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.
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